Mendeley
TY  _  JOUR
ID  -  139412082220391233
TI  -  Agility conceptual model of service provider enterprises supply chain By using fuzzy conceptual modeling
JO  -  Modiriat-e- farda
JA  -  ES
LA  -  fa
SN  -  2228-6047
AU  -  Fekri Roxana
AU  -  احمدی مهدی 
AU  -  Babaeianpoor Marzieh
AD  -  پیام نور
AD  -  
AD  -  دانشگاه پیام نور
Y1  -  2015
PY  -  2015
VL  -  42
IS  -  
SP  -  1
EP  -  10
KW  -  Critical success factors
 Agility
 Supply chain
Service provider enterprise
 Conceptual mapping
DO  -  
N2  -  Many enterprises Nowadays, face with big competing and risk in the market which is the result of innovation in technology and continuous changes of customer needs. In such circumstances, getting direction to agile structure is the fastest way to adapt.Absolutely service provider enterprises are not exception.To identify the model of agility in service provider enterprises, a literature review is done and the result is verified by the experts. Critical success factors of agility in service provider enterprises are identified using exploratory factor analysis in 11 main groups: integrating supply chain components, upgrading quality and flexible services, responsig and sensitiveness to market, customer based design and development of servives, human skills and customer satisfaction development, innovative strategy and solving strategic problems, developing services, dynamic and flexible planning, concerning market and organization financial situation,  using IT infrastructure, updating competitors and suppliers data. Using thses factors, managers of these enterprises are able to increase responsibility and market share. Finally critical success factors of agility in service provider enterprises and the relation between them is derived by using fuzzy conceptual mapping.
UR  - rimag.ir/en/Article/24395
L1  - rimag.ir/en/Article/Download/24395
ER  -  
