List of Articles بانک ملت Open Access Article Abstract Page Full-Text 1 - Model to improve banking by Using customer knowledge management and Mobile Banking and Its Impact on Customer Loyalty narges rezaei malek Open Access Article Abstract Page Full-Text 2 - A model for improving banking services using customer knowledge management and mobile banking and examining its impact on customer loyalty in Bank Mellat narges rezaei Mohammad rezaei Open Access Article Abstract Page Full-Text 3 - An Analysis on the Relation between Psychological Empowerment and Organizational Commitment Shams Asadat Zahedi hasan boudlaie Reza Satari Nasab Alireza Koshki Jahromi Open Access Article Abstract Page Full-Text 4 - Providing a model for talent identification and succession in order to establish a competency system (Case study: Bank Mellat companies) elaheh sheykhi masoud haghighi Alireza Rezghirostami