List of Articles مشتریان

• Open Access Article
  • Abstract Page
  • Full-Text
  
  1 - The effect of insurance customers' perception of quality of services provided
  seyed morteza ghayour baghbani omid behboodi ali pourang haniye feyzabad
• Open Access Article
  • Abstract Page
  • Full-Text
  
  2 - Assessment of self-serving technologies according to customer’s continuous usage of self-serving banking services
  behnam golshahi
• Open Access Article
  • Abstract Page
  • Full-Text
  
  3 - Identification of Effective Factors on Customer Loyalty using USSD Codes by Structural Equation Modeling Approach
  fatemeh shahbazi
• Open Access Article
  • Abstract Page
  • Full-Text
  
  4 - بررسی تاثیر استفاده از انواع استراتژی¬های بازاریابی در شبکه‌های اجتماعی بر جلب اعتماد مشتریان شورایی
  farzaneh milani jafari zenouzi
• Open Access Article
  • Abstract Page
  • Full-Text
  
  5 - Presenting a Green Supply Chain Model for Dairy Products with Emphasis on Customer Satisfaction: Combining Interpretive Structural Modeling Approaches and Network Analysis Process
  ali yousefi mahdi homayonfar abdolaziz  pagheh amir  akhavanfar
• Open Access Article
  • Abstract Page
  • Full-Text
  
  6 - A dairy Products Green Supply Chain model with Emphasis on Customer Satisfaction: Combining Interpretive Structural Modeling Approach and Analytical Network Process
  Ali  Yousef Mahdi Homayounfar abdolaziz pagheh amir akhavanfar
• Open Access Article
  • Abstract Page
  • Full-Text
  
  7 - The Role of IT in Establishing Electronic Customer Relationship Management (eCRM)
  Mohammad hosein Jarahi Saeed Saeida Ardekani Mohammad Zareiyan
• Open Access Article
  • Abstract Page
  • Full-Text
  
  8 - Integration of Customers in Front-End of Innovation (FEI) by Open Innovation Approach: Generation and Selection of Innovative Product Ideas
  Ali Asghar  Molaie Babak Shirazi Javad  Soltanzadeh
  10.7508/jstpi.2016.03.005
• Open Access Article
  • Abstract Page
  • Full-Text
  
  9 - The Impacts of Business Intelligence, Customer and Loyalty Satisfaction and Brand Value in Iran Hygienic and Cellulose Industry
  Reza Aghaei Milad Aghaee
  10.7508/jstpi.2018.04.005
• Open Access Article
  • Abstract Page
  • Full-Text
  
  10 - Investigating the behavior of bank customers after the merger of branches with the development of a cluster analysis model; Case Study: Mellat Bank
  رضا قسمتی
• Open Access Article
  • Abstract Page
  • Full-Text
  
  11 - The effect of services provided by employees on customers' behavioral goals with the mediating role of their satisfaction (Case study: Razi Insurance customers)
  hamid reza masoudi
• Open Access Article
  • Abstract Page
  • Full-Text
  
  12 - Investigating effect of front-line of employees’ competences on customer satisfaction with the role of moderating situational conditions (case of study: hypermi of store mashhad
  وجیهه  هوشیار Seyede farnaz Ahmadi saeed
• Open Access Article
  • Abstract Page
  • Full-Text
  
  13 - Investigating the Factors Affecting the Performance Evaluation of Social Security Brokers in Isfahan Province
  seyedalireza ebrahimi seyedhamid Ghoreishi
• Open Access Article
  • Abstract Page
  • Full-Text
  
  14 - Modeling of Electronic Word of Mouth Marketing Based on text mining User comments, A new approach On social commerce
  Elham Ramezani Ali Rajabzadeh Ghatary Vahid   Baradaran Maryam Shoar
• Open Access Article
  • Abstract Page
  • Full-Text
  
  15 - تأثیر ویژگی¬های خدمات بر کارکنان و مشتریان (مورد مطالعه: هتل‏های پارسیان اصفهان)
   
• Open Access Article
  • Abstract Page
  • Full-Text
  
  16 - Investigating the Influence of Human Resources Management Activities on Customer Loyalty in the Hoteling Industry Using a Multilevel Approach
  zahra Nikkhah-Farkhani Mohammad shaykhzade
  10.52547/journalitor.36121.11.21.1
• Open Access Article
  • Abstract Page
  • Full-Text
  
  17 - A Model for Specifying Role of Business Intelligence in Providing Effective Customer Service in Information Technology Companies
  Hassan Rashidi Niloofar Tavaroei
  10.61186/jstpi.40427.20.79.42
• Open Access Article
  • Abstract Page
  • Full-Text
  
  18 - بررسی رابطه بین هوش رقابتی با رضایت مشتریان در نمایندگی های بیمه سامان استان کرمان
  Malek Yazdani