List of Articles Customer Relationship management

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  1 - A RFMV Model and Customer Segmentation Based on Variety of Products
  Saman  Qadaki Moghaddam Neda Abdolvand Saeedeh Rajaee Harandi
  10.7508/jist.2017.19.002
• Open Access Article
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  2 - Investigating the effect of Electronic Customer Relation Management (E-CRM) on organizational innovation in government service organizations (Case study: Semnan government counter offices)
  Atefeh Falllah Seyed Mohammad Hassan Hosseini Mohsen Lotfi
• Open Access Article
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  3 - Propose an E-CRM Model based on Mobile Computing Technology in Pharma Distribution Industry
  Alireza Kamanghad Gholamreza Hashemzade Mohammadali Afshar kazemi Nosratollah Shadnoosh
  10.52547/jist.16209.10.40.287
• Open Access Article
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  4 - The effect of customer ¬orientation and customer relationship management (CRM) infrastructure capabilities on innovative behavior
  mahdi Almodarresi Hooshmand Bagheri Gara Bolagh mohammadreza gholami fateme mohammadi
• Open Access Article
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  5 - Developing Customer Knowledge Management Process Model Using Customer Relationship Management Systems
  Maryam Ashoori Mona Sharif khani Mohammad Jafar Tarokh
• Open Access Article
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  6 - The Role of IT in Establishing Electronic Customer Relationship Management (eCRM)
  Mohammad hosein Jarahi Saeed Saeida Ardekani Mohammad Zareiyan
• Open Access Article
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  7 - The Effect of IT Investments on Customer Satisfaction
  Behtaj Rasoli Poshte Jafar Bagheri Nejad
• Open Access Article
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  8 - Identification and evaluation of factors influencing the culture of E-learning for adoption of IT and implementation of SCRM
  میثم کیوانی Mehdi Zrak hossein momeni mahmouei Ali Hosseinzadeh