Identifying the Factors Affecting Establishment of a Knowledge Management System (Case Study of Hormozgan Social Security Organization)
Subject Areas :
Reza Baranimashahrani
1
,
Mehdi Bagheri
2
,
payam paslari
3
1 - PhD Student, Department of Management, Qeshm Branch, Islamic Azad University, Qeshm, Iran
2 - Associate Professor, PhD in Public Administration, Faculty of Humanities, Islamic Azad University of Bandar Abbas, Bandar Abbas, Iran
3 - Assistant Professor, Management, Faculty of Humanities, Bandar Abbas Islamic Azad University, Bandar Abbas, Iran.
Keywords: knowledge management system, social security organization, Hormozgan province.,
Abstract :
The aim of the present study was to identify the factors affecting the establishment of a knowledge management system in the Hormozgan Province Social Security Organization. This study was quantitative in nature, non-experimental in terms of the amount of control of variables, and applied in terms of its purpose. In the first step, in order to identify, various scientific sources were studied, including books, articles, and existing reputable scientific databases, as well as interviews with some experienced and prominent experts. After determining the factors affecting the establishment of a knowledge management system, a questionnaire was designed with the aim of measuring the options based on a five-point scale. The statistical population of this study, which was conducted using a survey method, was the employees of the Hormozgan Province Social Security Administration. The sample size was determined using random sampling and the Cochran formula to be 150 individuals. In order to analyze the data, descriptive statistics were used, and at the level of inferential statistics, Bartlett's test, factor analysis, correlation coefficient and matrix, and chi-square test were used. The research findings showed that the categories of "participatory management, professional competence of employees, organization's mission and government support" were considered as causal conditions, the categories of "information and management systems, strategy and leadership, purposeful forgetting, competitive atmosphere and technology infrastructure" were considered as background conditions, the categories of "organizational structure, organizational participation, organizational vision, degree of delegation and supervision and control" were considered as intervening conditions, the categories of "reverse engineering, education and training, design of training courses and employee empowerment" were considered as strategies, and 6 categories (strengthening self-regulation skills, strengthening job motivation, increasing organizational commitment, flexibility in communication, entrepreneurship and innovation, improving organizational performance) were considered as consequences of establishing a knowledge management system in the Social Security Organization.
1-Adli, Fariba (1400) Identifying key components for establishing knowledge management for sustainable professional development of teachers. Research in teacher training. 4(4).p 135-109
2-Aneela S,Nagina GUL, Hadi Hassan KH, Muhammad, D.(2021) Journal of Asian Finance, Economics and Business Vol 8 No 1 (2021).p 1017–1030
3-Butt, M. A., Nawaz, F., Rahim, S. H., & Sousa, M. J. (2018) Individual knowledge management engagement, knowledgeworker productivity, and innovation performance in knowledgebased organizations: the implications for knowledge processes and knowledge-based systems. Computational and Mathematical Organization Theory, 25(3),p 1-21.
4-Centobelli. P. Cerchione.R. Esposito. E.(2017). Knowledge Management in Startups: Systematic Literature Review and Future Research Agenda. Sustainability 9(10).p 316-22.
5-Chuan-Peng Yu . Zhen-Gang Zhang (2018) The Effect of Organizational Learning and Knowledge Management Innovation on SMEs’ Technological Capability. URASIA Journal of Mathematics Science and Technology Education 6(10).p1305-8215
6-Demarest, M (2017). Understanding knowledge management, Long Range Planning, Vol. 30.
7-Dehghani, Masoud, Yaghoubi, Noor Mohammad, Moghuli, Alireza, Vazvi, Zahra. (2019). Presenting a comprehensive model of factors affecting the effective establishment of knowledge management. Scientific-Research Bimonthly: New Approach in Educational Management, 10(37),p 109-132
8-Iqbal, A., Latif, F., Marimon, F., Sahibzada, U. F., & Hussain, S. (2019). From knowledge management to organizational performance: Modelling the mediating role of innovation and intellectual capital in higher education. Journal of Enterprise Information Management, 32(1),p 36-59
9-Kianto, A., Vanhala, M., & Heilmann, P. (2016). The impact of knowledge management on job satisfaction. Journal of Knowledge Management, 20(4),p 621-636.
10-Lu, H., & Wang, J. (2018). The entrepreneurial intention of two patterns of planned behaviour and alertness: Empirical evidence in China. Journal of Asian Finance, Economics, and Business, 5(2),p 63-72.
11-Jahandideh Mohammad Ali; Razavi Mohammad Hossein; Hosseini Emad (2018) Explaining the Optimal Model for Implementing Knowledge Management in Physical Education, Education and Training of the Country. Contemporary Research in Sports Management. 8(16). p.: 67-51
12-Jafarzadeh, Zarandi, Razzaghi, Mohammad Ibrahim (2017) A review of the book Management Information Systems in Sports. Communication Management in Sports Media, 4(15).p 72-64
13-Hossein Qolizadeh, Rezvan (2016) Measuring the Maturity Level of Knowledge Management at Ferdowsi University of Mashhad and Providing Necessary Solutions for Its Implementation. Master's Thesis - Ministry of Science, Research, and Technology - Ferdowsi University of Mashhad - Faculty of Educational Sciences and Psychology.
14-Heidari, Seyed Mohammad. Khenifar, Hossein (2013). Studying the Critical Factors of Success in Implementing Knowledge Management, Scientific and Research Quarterly Journal of Organizational Culture Management, 11(1).p 184-149
15-Ghasemi, Javad; Ghazanfari, Morteza (1400). Investigating organizational culture (Queen model) with the feasibility of establishing knowledge management in Soroush Media. Journal of Cultural Management. 14(51).p 13-1
16-Ghorbani, Saber, Beikzad, Jafar, Nejad Irani, Farhad, & Bahlouli, Nader. (2010). Presenting a suitable model for establishing knowledge management. Journal of Education Development Jundishapur Ahvaz, 11(4),p 754-763.
17-Malhotra, Y (2017). Knowledge management in inquiring organizations, Proceedings of 3rd Americas Conference on Information Systems.
18-Migdadi M. (2016). Knowledge enablers and outcomes in the small- and- medium sized enterprises, industrial management & Data systems, 109(6),p 840-858.
19-Mohammadi, Reza (2017) Measuring the maturity level of knowledge management in companies. The second international conference on new horizons in management and accounting sciences, economics and entrepreneurship in Iran. Tehran.
20-Mousavizadeh Jazaeri, Faezeh; Shakibazad, Mohammad (2019) Identifying and ranking key success factors for implementing knowledge management. Perspectives on public management. 37(9). p. 116-147
21-Mehdizadeh, Parisa, Dupeiker, Noordin; Qaedf Mehdi (2019). Investigating the factors underlying the establishment of knowledge management in organizations The insurer: A case study of the Social Security Organization. Journal of Military Medicine. 21(4).p 353-361.
22-Santoro G, Vrontis D, Thrassou A, Dezi L. (2018). The internet of things building a knowledge management system for open innovation and knowledge management capacity, technological forecasting and social change, 136(3).p 347-354.
23-Sanjarani, Ali (2010) Feasibility study of establishing knowledge management (case study: Sistan and Baluchestan Province Gas Company) New research approaches in management and accounting. 45(6). p 160-175
24-Sadri, Abbas (2018). Establishing knowledge management in Iranian universities. Research in educational systems. 12(43).p 63-41
25-Torabia, A. Kyanib, A. Falakiniac, H , (2016) Investigation of the Impact of Knowledge Management on Human Resource Performance in Management of Keshavarzi Bank Branches in Tehran. Procedia - Social and Behavioral Sciences 230 ( 2016 )p. 471 – 481.
26-Rezaei Manesh, Behrouz; Mohammad Nabi, Sina; Mohammad Nabi, Saviz (2019), Application of knowledge management in measuring the degree of organizational maturity. Information Processing and Management » 4(9).p34-55.
27-Ramazan, Ayub, Madhooshi, Mehrdad, Fallah Lajimi, Hamid Reza, & Razeghi, Nader. (2019). Presenting a model of knowledge management establishment in the University of Mazandaran. Productivity Management, 133).p 89-117.
28-Zamani, Abbas; Hosseini Tagabdehi, Leila; Momeni Mahmoui, Hossein (1400). Presenting a model for establishing a knowledge management system in the General Directorate of Education of Mazandaran Province. Sociology of Education. 14(2).p 142-130